Terms of Service

Last Updated: October 2025

Welcome to Redondo Flooring & Design!
These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before making a purchase or using our site.

1. General Information

This website is operated by Redondo Flooring & Design, located at:
📍 2310 W Redondo Beach Blvd, Torrance, CA 90504
📞 (424) 292-3125
📧 candice@redondoflooring.com

Throughout these Terms, “we,” “us,” and “our” refer to Redondo Flooring & Design. The term “you” refers to the user, visitor, or customer.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms and our Privacy Policy and Refund Policy.

2. Use of Our Website

You agree to use our website for lawful purposes only. You may not use our site to:

  • Engage in any fraudulent, abusive, or illegal activities

  • Distribute viruses, malware, or harmful code

  • Violate any applicable laws or regulations

  • Infringe on our intellectual property or the rights of others

We reserve the right to refuse service or cancel orders if we suspect fraudulent activity or misuse.

3. Product Information and Availability

We strive to provide accurate information about our products, pricing, and availability. However, errors may occur. If a product is listed incorrectly due to typographical, pricing, or supplier errors, we reserve the right to correct the issue and cancel or modify orders as necessary.

Product images are for illustrative purposes only. Actual colors, textures, and patterns may vary due to screen settings or natural variations in materials.

4. Orders and Payment

All orders placed through our website are subject to acceptance and availability.
Payment must be made in full at the time of purchase using approved payment methods.

By submitting payment information, you represent and warrant that:

  • You are authorized to use the payment method provided

  • All information you provide is accurate and complete

We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors or suspected fraud.

5. Shipping and Delivery

We aim to provide prompt and reliable delivery on all orders. Shipping times and costs may vary depending on location, product type, and availability.

Once your order has shipped, we are not responsible for delays caused by the carrier or circumstances beyond our control (e.g., weather, strikes, or supply chain issues).

6. Returns, Refunds, and Exchanges

Please review our Refund Policy for detailed information regarding eligible returns, exchanges, and refund requests.

Custom, special-order, or clearance products are final sale and cannot be returned or refunded except in cases of defect or error.

7. Intellectual Property Rights

All content on this website — including text, graphics, logos, images, videos, and design — is the property of Redondo Flooring & Design or its licensors and is protected under copyright and trademark laws.

You may not copy, distribute, reproduce, or modify any material from this site without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Redondo Flooring & Design and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our website or products

  • Errors, delays, or inaccuracies in product information

  • Any unauthorized access to or alteration of your data

Our total liability shall not exceed the total amount paid for the product(s) in question.

9. Warranties and Disclaimers

All products are provided “as is” and “as available.”
We make no warranties, express or implied, regarding the operation of our website, product suitability, or completeness of information.

Some manufacturers may offer warranties for certain flooring or design products; please contact us for specific warranty information related to your purchase.

10. Governing Law

These Terms and any related transactions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any disputes shall be resolved in the courts located in Los Angeles County, California.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon posting to this page. It is your responsibility to review this page periodically for updates.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us:

📍 Address: 2310 W Redondo Beach Blvd. Torrance, CA 90504
📞 Phone: (424) 292-3125
📧 Email: candice@redondoflooring.com