Privacy Policy

Last Updated: October 2025

At Redondo Flooring & Design, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or contact us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to help us provide you with a better shopping and service experience. The types of information we may collect include:

Information You Provide Directly:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment providers)

  • Any messages or inquiries submitted through our contact forms

Information Collected Automatically:
When you browse our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Cookies and similar tracking technologies (see section below)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders and transactions

  • Communicate with you regarding purchases, inquiries, or customer support

  • Improve our website, products, and customer experience

  • Send marketing or promotional materials (only with your consent)

  • Comply with legal obligations and prevent fraudulent activity

We never sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience. Cookies help us understand how visitors use our site and enable certain website functions.

You can choose to disable cookies in your browser settings, but some parts of the website may not function properly without them.

4. Sharing Your Information

We may share your information with trusted third parties who assist us in operating our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting and analytics providers

These parties are only authorized to use your information for the purpose of providing services to Redondo Flooring & Design and are required to keep it secure.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

However, please note that no online transmission or electronic storage method is completely secure.

6. Your Rights (California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request access to your personal data

  • Request deletion of your data

  • Opt out of the sale of your personal information (we do not sell your data)

  • Receive equal service and pricing even if you exercise your privacy rights

To exercise your rights, please contact us using the details below.

7. Email & SMS Communications

If you choose to provide your phone number or email address, you may receive communications about your orders or promotional offers. You may opt out at any time by clicking “Unsubscribe” in emails or replying “STOP” to text messages.

8. Links to Other Websites

Our website may include links to third-party sites for your convenience. We are not responsible for the privacy practices or content of these external websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always include the date of the last revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📍 Address: 2310 W Redondo Beach Blvd. Torrance, CA 90504
📞 Phone: (424) 292-3125
📧 Email: candice@redondoflooring.com